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Pyramid Time Systems TimeTrax Clock Informations techniques Page 9

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TIMETRAX™ EZ SERIES SOFTWARE REFERENCE GUIDE
5pyramidtimesystems.com CUSTOMER SUPPORT & WARRANTY
CUSTOMER SUPPORT
◦
TimeTrax™ Help
Click “Help” from main toolbar to access index of help topics.
◦
Troubleshooting
For answers to Frequently Asked Questions, please refer to
pyramidtimesystems.com/SUPPORT
◦
Online & Email Support
Visit pyramidtimesystems.com
Click “Support” button on menu bar for customer support info.
To submit a question,click “Frequently Asked Questions” or “Technical
Support” tab on the left hand menu bar located on “Support” Page.
Click “Live Customer Support” tab on home page.
◦
Phone Support
Customer Support is available by calling 888.479.7264, 8am-5pm EST, Mon-Fri.
Pyramid Time Systems provides TimeTrax™ software technical support for a period
of 90 days from the date of purchase. Extended technical support contracts may be
purchased separately through our CompleteCare Support Plan. Call Customer Support
at 888.479.7264, 8am-5pm EST, Monday-Friday for more information. No returns
will be accepted for opened TimeTrax™ PC products.
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WARRANTY & EXTENDED TECHNICAL SUPPORT
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